Meet your Posher, Susan
US$0
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Hi! I'm Susan. Some of my favorite brands are J. Crew, Anthropologie, Banana Republic, Nine West, and White House Black Market. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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12 Comments
lovemariac
Hello, my name is Maria. If you have time, I would love if you would stop by my closet. I aim to make my buyers happy and leave with a smile. Have a great day and welcome to Posh.
rlh709
I’m so sorry about the issue with this dress, I had not seen the tears you mentioned. Please send the item back and I will refund you in full plus the shipping. I am contacting Poshmark about the best way to do this.
susanhelene
@rlh709 I appreciate your responsiveness. I contacted Poshmark as well but have heard nothing. I need to know ASAP how to make this return, as I will be traveling soon and need to tie things up in the next 2 days. Thank you.
rlh709
@susanhelene I think since you accepted the order the Poshmark support team isn’t as responsive. Why don’t you ship it back to me and I’ll just refund you in full plus shipping to a ven mo account right away (once you inform me of how much shipping was. No need to do rush shipping, the most economical is fine).
rlh709
I’m not sure if Postmark will let me refund you without an open case, thus my suggestion. Let me know if that works- and if it does let me know your account name for Ven mo and if you need my shipping address.
susanhelene
@rlh709 I’ve been in contact with Poshmark since the day I received the order. I am still waiting for specific direction. I recall reading at some point that transactions outside of Poshmark are forbidden, so it appears we will both have to wait until they respond to me with directions. However, I will be unavailable from Friday until next Wednesday 10/10 at the earliest to physically ship the return, but in the meantime I can, of course, check email and respond if necessary.
rlh709
@susanhelene transactions outside of poshmark aren’t forbidden but they are not recommended bc they can’t protect us against scammers. I completely understand you wanting to get resolution the right procedural way. I will wait for poshmark to respond as well. We will keep in touch and I’ll work with you immediately on resolution.
rlh709
This was a very special dress to me- I wore it for my legal wedding ceremony and only one or two times apart from that. I had no idea the dress had any issues but it’s my fault for not closely verifying.
rlh709
I’ll be out if cell reception until Sunday FYI so if you message I’ll get back to you then
valgriz
Thank you for your purchase of the Stella & Dot bangles. They shipped today - enjoy!🌻
spellsofmagic
@susanhelene Hi Susan! Thank you for your bundle purchase :) I’ll have your order in the mail to you by Thursday. Those are gorgeous items you just purchased and I trust you’ll love them. 😊
spellsofmagic
@susanhelene Hi Susan! Just wanted to let you know that your order has shipped and USPS tracking should be up within 24 hours. Thanks and have a wonderful evening! 😊
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