Meet your Posher, Tori
US$0
Size
Not for sale
Like and save for later
Hi! I'm Tori. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
Shipping/Discount
40 Comments
bodaciousthread
Welcome to the posh mark community!!! check out my closet I have lots of jewelry, bags, and accessories at great prices! If you have any questions feel free to ask! Happy poshing!!! 😊
hamsterjane
Hi there!
You recently purchased a couple of items from me, and I hear you're displeased! Oh no! Poshmark support says that you say my description was inaccurate.
I just wanted to ask you directly what you're unhappy with! I'm so sorry!
talong9180
@hamsterjane they smell like smoke..I have an infant and do not smoke. Very disappointed :(
hamsterjane
@talong9180 Whaaaat!? Oh my goodness! That is truly bizarre, because I don't smoke! I am SO, SO SORRY. I have NO IDEA how that would have happened. Oof! My apologies, truly.
I'm still relatively new to Poshmark, so I'm not entirely sure how I go about resolving an issue like this. ?
talong9180
@hamsterjane I'd like to return for a refund
talong9180
@hamsterjane I am new to Poshmart too. This was my very first purchase.
hamsterjane
@talong9180 Oof. I really am very sorry. Hopefully we'll be able to get you a refund. I also hope you'll be able to keep the items and wash them.
talong9180
@hamsterjane it's alright. Stuff like this happens but I'm just disappointed.
hamsterjane
@talong9180 Sounds good to me. And understandable!
hamsterjane
@talong9180 I'd be disappointed, too! I really do feel badly about this. I'm just trying to figure out how they got cigarette smoke on them!? Bleh!
Hopefully we'll get this all straightened out soon.
talong9180
@hamsterjane thanks! I gave my daughter the name Hannah and didn't realize that was your name until I received your package. How funny!
talong9180
@hamsterjane yes! Thanks for being so nice about it.
hamsterjane
@talong9180 Oh man, thank YOU for being so nice about it! I'm upset, too! How lame.
Hahaha! Really!? That's so cool! I never hear or meet anyone with my name. How old is she?
talong9180
@hamsterjane she's five months old. I know just a few people with the name Hannah.
hamsterjane
@talong9180 Five months!? Oh my gosh! Congratulations!
One last thing, and then I'll stop bugging you. Poshmark said that you had to provide photographic evidence? Were you able to do that somehow with cigarette smoke? Haha. I just want to be able to get you your refund.
talong9180
@hamsterjane no....I guess I'll just try to get rid of the smell.
hamsterjane
@talong9180 but they DID allow you to open up a case without a photo?
talong9180
@hamsterjane I just took photos of the items and put my complaint in the description
hamsterjane
@talong9180 Goooottt it. Hopefully that'll do it. If not, I'll figure out a way to make it right!
talong9180
@hamsterjane I really appreciate it.
hamsterjane
@talong9180 If anything I'll just try to figure out a refund another one.
In the meantime! Washing them with a little dish soap and then using a dryer sheet might just do it for the smell! I used to clean houses/do laundry...I know tricks.
talong9180
@hamsterjane I'll try somethings and get back to you.
hamsterjane
@talong9180 Please do!
talong9180
@hamsterjane hey girl. I washed the jeans in detergent and white vinegar and they don't smell anymore. So I'm good.
hamsterjane
@talong9180 White vinegar! That's genius. I'm so glad they don't smell anymore! Are you sure you really are good, though? Is my sincere apology enough?
talong9180
@hamsterjane yes I'm all good! I appreciate you being so nice about my concerns.
hamsterjane
@talong9180 Awww...you're really sweet. Of course I'm nice about your concerns. I understand them, ya know? I'm also a relatively nice person. I like to think so, anyway. I'm just glad it ended up alright. Now I'm going to triple sniff EVERYTHING before it goes out.
talong9180
@hamsterjane I'm glad the smell came out and I can wear them around my child. That's all that matters to me. Thanks, again.
hamsterjane
@talong9180 Is there a way to close the case? Or? Heh. I'm totally clueless.
talong9180
@hamsterjane I have no idea.
hamsterjane
Because I'm wondering if it'll just keep saying that I have a pending balance since you didn't accept the order.
talong9180
@hamsterjane it won't let me except the order because of the case either
talong9180
@hamsterjane they sent me an email earlier and I think I have to wait until they contact me and then I can explain to them
hamsterjane
@talong9180 Oooooh. Got it. Welp...learning experience for both of us!
talong9180
@hamsterjane that's exactly how I'm taking it lol
hamsterjane
@talong9180 Hi again! Heh. Sorry to keep bugging you. I got an update from Poshmark saying that your case was approved, and that you'll be returning your items. I'm so sorry about all of this business.
talong9180
@hamsterjane yeah I have until the 8th to either send it back or cancel the case and keep it without refund
hamsterjane
@talong9180 Huh! Well, it's good to know how all of this works I suppose!
talong9180
@hamsterjane yes ma'am.
talong9180
@hamsterjane hey just so ya know! I'm not returning them but it'll be until the 9th and it'll say the payment isn't pending anymore
Trending Now
Find Similar Listings