Meet your Posher, Traci
US$0
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Welcome to Chloe + Paige. Thank you for shopping with us!
Shipping/Discount
sd_diamondstore
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7 others
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42 Comments
glad1965
Welcome to Poshmark!!!💕💗💕
vividkiks
She's adorable!
chloeandpaige
@vividkiks Oh thank you! I think so too!
lorhen
Thank you for the rating!
thejeansoutlet
Thanks for all the shares! :)
chloeandpaige
@thejeansoutlet You are welcome! I subscribe to your youtube channel. I was on Etsy for years. Then Posh and now Ebay. I know it takes some sharing from friends to get things moving ☺ You photos are great!
thejeansoutlet
@chloeandpaige LOL Small world! I'm glad you like my pics! I take a lot of pride in them. I'm really trying to gain some traction here on Posh. I really like it so far!
I'll check in with your closet to share a bunch of stuff. Thanks again! :)
momof3coolboys
Hi! ❤️ Cute closet! 😍 please come check mine out too! 🤗 Happy Poshing!!! 👗👠👛💐
katherinerising
I love your closet!
ktlipka
Just wanted to say thank you for the discount offer! Sorry I couldn't take it at this time!
sayyestojewelry
Happy holidays ☃️❄️ I would love for you to stop by and take a look at my closet 💖💛 Let me know if you have any questions!
kristenvanness
@chloeandpaige good morning. Thank you for purchasing the Zara Camo Jacket. I was just packaging this lovely and the tag says L because it is Oversized my daughter labeled it XL. Before I ship it to you I want you to okay the item, brand new with tags that say large but wear oversized ❤️
chloeandpaige
@kristenvanness oh no. It's for a gift and it has to be an XL.
kristenvanness
@chloeandpaige that’s fine. I can cancel.
allisedickson
Hello. I purchased a beautiful sweater from you this week; you were kind enough to discuss the sizing and whether or not you have pets. :) Unfortunately, I received a package not containing the sweater, but instead, a backpack. I was wondering if we could connect to soft out the details and make the exchange. thank you
chloeandpaige
@allisedickson Hello, I'm so sorry about! I messaged you early today when the other customer reached out to me. I'm so sorry for the mix up but I will fix it. Can you please open a case? I will have Poshmark send you a return label. Thank you!
allisedickson
@chloeandpaige Not a problem, these things happen.
chloeandpaige
@allisedickson Thank you for understanding! Please do not accept the package and open a claim. That's the only way Posh will send you a return label.
allisedickson
That doesn't make sense, I could not have known it was the wrong item. It was opened and now I have the wrong item. Do you know where my item is? Please advise.
chloeandpaige
@allisedickson I'm sorry, let me explain the process better! I confused 2 packages and 2 of my customers received each others orders. The other customer reached out to me yesterday and told me she received your sweater. I messaged you and later you confirmed that when you said you received her backpack. For me to correct the issue both customers have to open cases against me that state the error. Then Posh will issue return labels.
chloeandpaige
The other customer received her label yesterday and will ship your sweater back to me. Then I can ship it to you.
allisedickson
@chloeandpaige Okay, I understand. How do I open a claim?
chloeandpaige
@allisedickson Click your closet name on the lower right corner. Then go to my purchases. Tap the sweater and where it says order status you can accept or deny. If that doesn't work on the bottom of that page it says problems and you can click there. I will fix everything ASAP. Thank you!
allisedickson
I'd like to send you a screenshot so you can direct me to what I should do, but basically, when the order window is open I have the option to click on the blue "accept" button. I don't see another option
allisedickson
@chloeandpaige there is a drop-down as well that defaults to "problems/order inquiry"
chloeandpaige
@allisedickson Ok, can you click on problems on the bottom? Does that give you an option to deny?
allisedickson
@chloeandpaige NO. The options below that are:
- Accidental purchase
- Order not delivered
- Order not as described (this seems to be the closest option)
chloeandpaige
@allisedickson Yes, press the option that says not as described.
allisedickson
@chloeandpaige I submitted a picture of the backpack and a description of the item I purchased. The case is now "in review"
chloeandpaige
@allisedickson Thank you so much!
allisedickson
I am leaving town for a week, but my husband will mail it on Tuesday.
chloeandpaige
@allisedickson That's perfect. Thank you!
chloeandpaige
@allisedickson Hello, I received your sweater back. I will have to wait for the return to complete in the Posh system. Funds are held until the transaction is complete. Since the transaction didn't end in a sale the funds will be sent back to you. Then I will relist the item and you will have to rebuy it. I'm sorry for the hassle!
allisedickson
Hello, I'm back home and checking-in to check on the status of my order. My husband mailed the backpack on Monday, August 12 through the USPS. Please let me know if you've received the package.
allisedickson
I'm confused, I see that you're not sending the sweater to me so I need to repurchse it, but it says it's been SOLD. Please advise.
chloeandpaige
@allisedickson Hello, I have the sweater. If you look at your purchases you will see the order was marked cancelled. I never received your payment and your payment was returned to you. I've waiting to hear from you before relisting the sweater so no one else purchased it.
allisedickson
Hi. Sorry, lots of miscommunication I think. I'm not sure why the payment wasn't received, but I had mentioned that my husband would send the backpack as I was heading out of town for work. I didn't realize the payment was not complete; I'm not clear on why. So the sweater has been sold to someone else?
chloeandpaige
@allisedickson You paid for the sweater and Posh holds that payment until the sale is complete. As a seller I don't see your payment until the sale is complete. Since I shipped the wrong item Posh returned the payment to you. So now I have the sweater and you have your money. I will relist the item and tag you. It will be a brand new transaction.
beautifynails
@chloeandpaige Hey there! Your closet is amazing. I would love to share yours away. Welcome to my closet at anytime. Thanks.
blssdvrgnmtty
Hey there. You just made an offer on some Cowboy boots I have for sale. I wanted to make sure that it would be ok if I shipped on Monday as I’m unexpectedly leaving town early in the morning.
chloeandpaige
@blssdvrgnmtty Yes, that's not a problem. Thank you!
rebbydoo22
Hello! I saw that you liked the pair of boots I have in my closet, but I wanted to let you know that they are SIZE 6. I made a mistake on the original listing but have edited it. Just wanted to let you know! 🌺
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