Meet your Posher, Trista
US$0
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Hi! I'm Trista. Thanks for stopping by! Feel free to leave me a comment so that I can check out your closet too. :)
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36 Comments
mwop
I sent rain jacket. It’s coming back my way. Couldn’t get to your address. ?
Jul 30Reply
tcer1
@mwop Apple Pay auto corrected my address to a wrong one and I didn’t catch it! How can I fix it? I am so sorry for any inconvenience I definitely want the rain jacket!
Jul 30Reply
tcer1
@mwop I corrected the address in my profile.
Jul 30Reply
mwop
@tcer1 it’s on its way back. I will resend when it gets back to me.
Jul 30Reply
mwop
It will take a little bit longer. Is that ok?
Jul 30Reply
tcer1
@mwop omg thank you so much!! Yes it’s fine however I get it. I don’t know why Apple Pay did that to me. It’s the first time I have used them. Again I’m sorry for any inconvenience. Do you need any additional
Info from me?
Jul 30Reply
mwop
@tcer1 I’m trying to figure out how to get your correct address. The mailing label still has the other one.
Jul 30Reply
mwop
Is there anyway you can contact USPS with you information. Package is in your area.
Jul 30Reply
tcer1
@mwop I tried but it seems to have been re routes already. We live in a small town and it goes through the larger city first. I called the local but It seems to have never made it out of the city post office. I will try to call the city one now and keep you posted. If not I can give you my address directly if you would like.
Jul 30Reply
mwop
@tcer1 thanks for helping. If you can get it rerouted. I can re list jacket. No payment will happen for this one. But it just will take extra days to get to you. Because it come back here first :). Let me know. If you can’t get it delivered.
Jul 30Reply
tcer1
@mwop I could not catch it 🥲. Will you please let me know when you relist so I can re purchase? Thank you.
Jul 30Reply
mwop
@tcer1 ok. I just resisted
Jul 30Reply
mwop
Re listed. :)
I’m only gonna keep it up a few minutes. Two people already have like it. Wish there was a way just to send it to you.
Jul 30Reply
tcer1
@mwop please let me know if it went through and you can see the correct address. Thx
Jul 30Reply
tcer1
I went ahead and purchased it again
Jul 30Reply
mwop
@tcer1 new address. Yay. I will let you know when I get package back and when it goes in mail. Thanks. :).
Jul 30Reply
tcer1
@mwop thank you so much!!
Jul 31Reply
mwop
@tcer1 no problem.
Jul 31Reply
mwop
Can you cancel the first order on your side. I can not. I just do not want you billed twice :).
Aug 01Reply
tcer1
@mwop Hi! I got a notification that it was returned to you and they are going to issue you a new address label. How will this work since I technically bought it twice and the second purchase had a $7.50 shipping charge?
Aug 05Reply
tcer1
I don’t see where I can cancel it because they are re recognizing the first sale as still current.
Aug 05Reply
mwop
@tcer1 don’t accept sale. There should be a button to hit to accept or not. Just got home
It’s at my door. New label is printed will be out first thing tomorrow on my way to school.
Aug 05Reply
tcer1
ok sounds good. there's no rush thanks
Aug 05Reply
mwop
@tcer1
So sorry this has all happened. Can you request a cancel order now? Promise will not take any money until this is sorted out. I just can’t do anything on my end. Cancel order or do refund.
If you could just not accept item it would be the easiest. Sorry this is all bonkers.
Aug 06Reply
mwop
I sent them a email this morning.
Aug 06Reply
mwop
@tcer1
Hi Monika,
Thank you for reaching out to us! We do want to assist you in ensuring that your buyers have a great experience on Poshmark! If they have any concerns about their order, please have them reach out to us directly so that we can better assist them. As this order has already been marked as shipped, we are unable to cancel the order. Can we have a little more information about this order, and the reason for the cancellation?
Best,
Dahlia
Aug 06Reply
mwop
@tcer1 I explained step by step what has happened, but they need to hear from you too.
Aug 06Reply
mwop
@tcer1 Hello Monika,
Thanks for the clarification. We've cancelled one of the orders, so you should only have the payment for one. We appreciate your honesty, and for you following up on behalf of your buyer. Please let us know if we can further assist.
Best,
Dahlia
Aug 06Reply
tcer1
@mwop thank you. I just got home from work I will explain as well. I’m sorry this has turned into a crazy mess.
Aug 06Reply
tcer1
Do I still need to explain as well? I will if needed
Aug 06Reply
tcer1
How do I respond to Dahlia? I don’t see a user name for her. This purchase has been my first ever through Poshmark so I’m not super in tune to how to do things.
Aug 06Reply
mwop
@tcer1 no you are good to go. Money should be back in your account. Already shows it’s not in mine. Hey it’s all good :). Stuff happens. Learning experience on my end for sure. I now know more. Hate that it wasn’t pleasant for you. I really hope you love the jacket. I just had two. One was a gift. And I sold the one I purchased. :).
Aug 06Reply
tcer1
@mwop I appreciate tour help and patience with this entire experience. I’ve learned not to assume Apple Pay knows my address!
Aug 06Reply
mwop
@tcer1 you package is delivered. Yay. All you have to do is accept it or mail it back if you do not like it. I really hope you love it.
Aug 10Reply
tcer1
@mwop I am working 16 hours overnights. I get off tomorrow morning. I will check as soon as I get home and before I go to sleep. I’m sure I will love it!
Aug 10Reply
mwop
@tcer1 so happy it’s there and you like it. :) enjoy.
Aug 11Reply
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